Shipping & Return PolicyHindi...

Important Notes:

Areas / locations where we do not provide delivery. If you request delivery of the Product via any transport or other facility we will endeavor to package the Product before you or a qualified employee of the facility chosen by us. Or we'll make a video. Packaging the product and dispatching it to you, following which riksham.com will not be responsible in any way if the product gets damaged or has any other kind of problem. If the product under guarantee / warranty is found defective in any way, the claim will be made as per the terms and conditions of the brand of the product.

Cancellation policy:

If you have paid for your product and sent the details of the ordered product via WhatsApp/Mail along with your identification, you can request a change, downgrade or upgrade within 6 hours. Please note, if you request a refund the fees paid from the source or customer will be deducted from your order amount. If your request for refund is received after 6 hours, 5% will be deducted if the amount exceeds Rs 1000. If request is made before 6 hours then 2% will be deducted on half the amount of Rs 1000. Orders worth less than Rs 1000 cannot be cancelled. Nor can a refund be requested

Return Policy:

- Returns are not allowed if you do not like the product. - We are not liable to process any returns or provide any refund if the parcel is refused or refused upon delivery by the customer. - If customer accidentally receives the wrong product we will arrange pickup or compensate shipping. Drag or butterfly clicking glitches are not covered under warranty or defect for various mice like Glorious.

REFUND POLICY:

Please note, if you request a refund the fees paid from the source or customer will be deducted from your order amount. If your request for refund is received after 6 hours, 5% will be deducted if the amount exceeds Rs 1000. If request is made before 6 hours then 2% will be deducted on half the amount of Rs 1000. Orders worth less than Rs 1000 cannot be cancelled. Nor can a refund be requested

FAILED DELIVERY & RTO POLICY:

If no person is available during delivery, 2-3 attempts will be made by logistics, You can communicate with the logistics and schedule delivery at your convenience. Even after re-attempts, if the parcel remains undelivered it will be sent back to us by logistics. In such cases of RTO or Return to origins, You may ask us to reship it by paying the additional shipping cost of Rs 300/- or up to 10% (In rare cases) of the order value varies from case to case. Note: This policy is for genuine cases of failed deliveries only and if you refuse or declined the parcel on purpose, you will not get any refund.

LEGAL RIGHTS - ( riksham.com ) has the right to take legal action if (But Not Limited To)

The customer is trying any unethical method to place an order. If a customer opens a dispute after the successful delivery of the product(s). If a customer attempt to exploit the website to place an order. If the customer uses a fake or stolen credit/debit card. If the customer stops payments from the banking system after delivery.

LIMITED LIABILITY POLICY:

(riksham.com) IS NOT LIABLE TO BEAR ANY LOSS OCCURS IN FOLLOWING CASES Delay in fulfillment during pandemics, storms, and other national emergencies. Additional Loss Due To Delayed Delivery By Logistics Services. Parcel received by the spouse, flatmates, security guard, or other personnel on your premises. Natural disasters/hazards or other issues/situations due which disrupt courier service to work properly including national emergencies and government actions. Burned/water damaged/mistreated parcel by the client. The parcel is considered delivered if proof of delivery or pod is provided by logistic services.

COMMON TERMS AND WORDS USED

Package - Refers to the packed product or products that are meant to be shipped. Shipped - Refers to sending the parcel through a courier or logistic service provider. Original Condition - Refers to the original states on the product and its packaging in which it reaches the buyer. Unboxing - Refers to the process of extraction of the parcel from its packaging. Convenience fee - Refers to the charges to compensate for the fees of various payment gateway services, packaging charges, and inconvenience due to late cancellation. It varies from 0% to 10% for different cases.